Order Refund Policy
There is no refund in by mistake order of our product in any situation. if you ordered by mistake, you don’t like the product or any situation there is no refund policy, only we can provide support and maintenance on the premium products. no return or refund will be accepted on GPL Themes and Plugins. a 5-day Refund will provide in our Premium Products Only. you can write us an Email to for Refund at : [email protected]
when you order a product from Hive-Store, after successful payment the product will instantly mailed to your account and you can downlaod the product direactly from your account. the shiping process is automatic and you will get instant delivery.
Order Cancellation Policy
At hive-store.com, we strive to provide our customers with a seamless shopping experience. We understand that circumstances may arise where you need to cancel an order. Please carefully review our order cancellation policy outlined below.
- Cancellation Eligibility: a. You can request a cancellation only if your order has not been processed or shipped. Once the order is in transit or has been delivered, the cancellation request will not be accepted. b. Customized or personalized products cannot be canceled once the production process has started. c. Pre-orders may have specific cancellation terms mentioned on the product page or during the checkout process. Please refer to those terms for pre-order cancellations.
- Cancellation Process: a. To request an order cancellation, please contact our customer support team at [ [email protected]] with the subject line “Order Cancellation Request.” b. Include your order number and the reason for cancellation in your cancellation request. c. Our customer support team will review your request and confirm the cancellation eligibility.
- Refund Policy: a. If your order qualifies for cancellation, and you have made a payment, a refund will be initiated. b. Refunds will be processed through the same payment method used for the original purchase. c. Please note that it may take a few business days for the refunded amount to reflect in your account, depending on the payment processor and your bank’s policies.
- Exceptions: a. We understand that sometimes products may have technical issues that render them non-functional. In such cases, we offer a refund or replacement, subject to our warranty policy. Please refer to our warranty policy for more information. b. However, refunds will not be issued for products that are damaged or malfunctioning due to human error, mishandling, or misuse.
- Communication: a. We will communicate with you promptly regarding your order cancellation request and provide updates on the status of your refund. b. If there are any concerns or questions about your cancellation or refund, please reach out to our customer support team for assistance.
Please note that this policy applies to standard orders placed on hive-store.com. For any additional information or specific inquiries, please refer to our Terms and Conditions or contact our customer support team.
Hive-Store follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Hive-Store uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Google DoubleClick DART Cookie
Note that Hivecorp has no access to or control over these cookies that are used by third-party advertisers.
Third Pary Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Hivecorp does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to Contact immediately and we will do our best efforts to promptly remove such information from our records.